Frequent Questions and Answers
Check it out if your question it is already answered by our FAQ below.
Main private transportation requested
Ready for any event
Frequently asked questions
Price may vary depending on location, how long you’ll need the bus, and other factors. For more information, click here for more information or text/call us at (512) 831-3655 for a free, personalized quote.
Yes. We can send pictures of your vehicle prior to your date upon request.
Yes. Please let your reservation specialist know that you'd like to drink on the bus prior to your trip. There is a cleaning fee if a mess is left behind
It is recommended that you throw away all remaining trash to avoid a cleaning fee, but deep cleaning is not required.
Definitely! Speaker systems and aux plug-ins are available upon request. Just make sure you mention to one of our reservation specialists that you would like to play music on the bus.
No. Our operations team will secure parking and staging areas for the vehicle prior to your trip.
For weddings, drivers typically wait until the clients are busy enjoying their event to take breaks
Providing food and drink is not required. You will only need to provide lodging for the driver(s) if your reservation spans multiple days.
We recommend tipping your driver(s) 10-20% of the total cost, in cash, if possible.
We accept all major credit cards, cash & ride vouchers. We do NOT accept checks.
We do NOT provide alcoholic beverages, however you more than welcome to bring your own
Waiting time table: 15 min - all hotel and residences pickups 15 min - private aviation arrival pickups (domestic & international) 30 min - domestic arrival pickups 1 hour - international arrival pickups Exceeding wait times will result in additional charges based on the hourly rate of the type of vehicle reserved.
Reservations may be cancelled up to 12 hours of pickup time for full refund, any cancellations after that will be considered late and charged full amount.
We do not take responsibilty over items left behind, however you can still contact us in case you think you have left something behind in one of our vehicles.
Yes, absolutely, there will be additional charges based on time.
Yes, as long as we are advised during reservation
It depends of the vehicle. Here you can find more details: Our Fleet
Absolutely