Frequent Questions and Answers

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Check it out if your question it is already answered by our FAQ below.

Main private transportation requested

Ready for any event

Frequently asked questions

How much will it cost?

Price may vary depending on location, how long you’ll need the bus, and other factors. For more information, click here for more information or text/call us at (512) 831-3655 for a free, personalized quote.

Can I see the vehicle before my rental is finalized?

Yes. We can send pictures of your vehicle prior to your date upon request.

Can I drink alcohol on the bus?

Yes. Please let your reservation specialist know that you'd like to drink on the bus prior to your trip. There is a cleaning fee if a mess is left behind.

Do we need to clean the vehicle after the event?

It is recommended that you throw away all remaining trash to avoid a cleaning fee, but deep cleaning is not required.

Can we play our own music?

Definitely! Speaker systems and aux plug-ins are available upon request. Just make sure you mention to one of our reservation specialists that you would like to play music on the bus.

Do I need to find parking for the vehicle?

No. Our operations team will secure parking and staging areas for the vehicle prior to your trip.

How often will my driver need to take breaks?

For weddings, drivers typically wait until the clients are busy enjoying their event to take breaks.

Do I need to provide food, drinks, or lodging for my driver?

Providing food and drink is not required. You will only need to provide lodging for the driver(s) if your reservation spans multiple days.

How much should I tip my driver?

We recommend tipping your driver(s) 10-20% of the total cost, in cash, if possible.

What are the accepted forms of payment?

We accept all major credit cards, cash & ride vouchers. We do NOT accept checks.

What are your policies on alcoholic beverages?

We do NOT provide alcoholic beverages, however you more than welcome to bring your own

What are your delay polices?

Waiting time table: 15 min - all hotel and residences pickups 15 min - private aviation arrival pickups (domestic & international) 30 min - domestic arrival pickups 1 hour - international arrival pickups Exceeding wait times will result in additional charges based on the hourly rate of the type of vehicle reserved.

What is your cancellation policy?

Reservations may be cancelled up to 12 hours of pickup time for full refund, any cancellations after that will be considered late and charged full amount.

What happens if I leave something behind?

We do not take responsibilty over items left behind, however you can still contact us in case you think you have left something behind in one of our vehicles.

Can I exceed original reservation hours?

Yes, absolutely, there will be additional charges based on time.

Do you provide car seats for children?

Yes, as long as we are advised during reservation.

What are luggage size and quantity limits?

It depends of the vehicle. Here you can find more details: Our Fleet

Are pets allowed?

Absolutely

Do you have insured fleet vehicles?

Yes

Do you still have questions?

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